Terms Of Service
Welcome to Best Empathy ("we," "our," "us," or "the website"). By accessing or using our services at www.bestempathy.com, you agree to be bound by the following Terms of Service ("Terms"). Please read them carefully before using the website. If you do not agree to these Terms, you may not access or use the services
Services Offered
1.1 Connecting Mental Health Professionals
Best Empathy is an innovative platform dedicated to connecting individuals with trusted mental health professionals. Our mission is to simplify the process of finding support by matching users with practitioners who align with their specific needs and preferences. We aim to empower individuals to prioritize their mental well-being by offering a user-friendly, accessible, and secure space to explore professional help. By leveraging technology, Best Empathy ensures that users can easily navigate available services, access resources, and make informed decisions about their mental health journey. Our platform is committed to fostering a supportive community that prioritizes care, empathy, and personalized solutions
1.2 Listing Pre-Licensed Individuals
Best Empathy provides a platform that accommodates both licensed professionals and pre-licensed individuals, ensuring a broad range of mental health services for users. By including pre-licensed practitioners, we support emerging professionals in gaining valuable experience while expanding access to care for those seeking support. This approach creates opportunities for clients to connect with diverse practitioners, including those who may offer services at a more affordable rate. Our commitment to inclusivity ensures that users can find the right fit for their mental health needs, regardless of budget or specific preferences. Through this model, Best Empathy fosters a comprehensive and supportive environment for both providers and clients.
1.3 Displaying License Status
We display the licensing status of all professionals listed on our website to help users make informed decisions. This ensures transparency and allows users to verify the credentials of the professionals they choose to engage with. By providing this information, we aim to promote trust and confidence in the services offered. Professionals are responsible for keeping their licensing status accurate and up to date. Users are encouraged to review this information before selecting a professional.
Limitations of Liability
2.1 Accuracy of Information
At Best Empathy, we strive to verify the information provided by mental health professionals listed on our platform to ensure credibility and trust. However, we cannot guarantee the absolute accuracy, completeness, or timeliness of their certifications, licenses, or qualifications. To empower informed decision-making, we strongly encourage users to independently verify this information before engaging with any practitioner. This proactive approach ensures users have the confidence and clarity needed when selecting a mental health professional. By fostering transparency, we aim to create a reliable and supportive environment for all users.
2.2 Services Rendered by Professionals
Best Empathy serves as a platform to connect users with mental health professionals but does not take responsibility for the quality, outcomes, or conduct of the services provided. Our role is to facilitate access to a diverse range of practitioners, leaving the direct interaction and service delivery to the user and the professional. Any disputes, concerns, or issues that arise from the services rendered must be addressed and resolved directly between the parties involved. We encourage open communication and mutual understanding to ensure a satisfactory experience. By clarifying these boundaries, Best Empathy reinforces its commitment to being a supportive, yet neutral, facilitator in the mental health journey.
2.3 Billing and Payment Issues
Best Empathy does not handle payments or billing processes directly, as all transactions are managed through third-party platforms such as PayPal. Any issues or disputes regarding billing should be addressed directly with the payment processor or the professional involved. We encourage users to familiarize themselves with the payment processor's policies to ensure smooth transactions. Best Empathy’s role is limited to connecting users with professionals, and we do not mediate financial matters. By using our platform, you agree to these terms regarding payments and billing.
Terms for Mental Health Professionals
3.1 Eligibility for Listing
By signing up to be listed on Best Empathy, you confirm that: - You confirm that you possess the necessary qualifications to provide mental health services in accordance with professional standards. - You affirm that all information provided regarding your credentials, certifications, and licensing status is accurate, truthful, and up to date. -You acknowledge your responsibility to maintain and update your professional details to reflect any changes in your qualifications or licensing. You understand that any false or misleading information may result in removal from the platform. By joining Best Empathy, you commit to upholding the highest standards of professionalism and ethical practice in serving clients.
3.2 No Guarantee of Visibility
We strive to connect professionals with relevant users in their area but cannot guarantee that every user will see your profile. Our platform's matching system aims to prioritize relevance but is not exhaustive. Paid subscriptions may help improve your profile's visibility to potential clients. However, we do not make any guarantees about the extent or consistency of your exposure. The effectiveness of your profile's visibility depends on various factors, including user preferences and search criteria
3.3 Subscription and Billing
Subscriptions are offered on a monthly or yearly basis to suit your needs. All payments made for subscriptions are non-refundable, including partial refunds for any unused subscription periods. We reserve the right to change subscription fees or terms at any time, and we will provide prior notice to existing subscribers before implementing such changes. Subscribers are encouraged to review the updated terms to ensure continued alignment with their preferences. By subscribing, you agree to these terms and acknowledge the refund policy.
User Conduct
4.1 General Conduct
By using our website, you agree to use the services lawfully and respect the rights of other users. You must refrain from any actions that could harm, disrupt, or interfere with the website’s functionality. Attempts to gain unauthorized access to any part of the website or its systems are strictly prohibited. Violations of these terms may result in the suspension or termination of your access to our services. By continuing to use the website, you acknowledge and accept these conditions.
Disclaimer of Warranties
5.1 No Warranty
Best Empathy provides its services "as is" and "as available," without any warranties of any kind, whether express or implied. We do not warrant that: - The platform will always be available, error-free, or secure. - The information provided on the platform is accurate or complete. - Any specific outcomes or results will be achieved by using the platform.
Limitation of Liability
6.1 Limitation of Liability
To the fullest extent permitted by law, Best Empathy, its affiliates, and its staff shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from: - Your use or inability to use the platform. - Errors, inaccuracies, or omissions in the information provided. - Any services rendered by professionals listed on the website.
Indemnification
7.1 Indemnification
You agree to indemnify, defend, and hold harmless Best Empathy, its affiliates, and its employees from any claims, damages, or expenses arising from: - Your use of the website. - Your violation of these Terms. - Any disputes between you and a professional or user.
Modifications to the Terms
8.1 Modifications
We reserve the right to update or modify these Terms at any time to reflect changes inour policies or services. If significant changes are made, we will notify users through the website or by email to en sure transparency. Your continued use of the platform after these updates signifies your acceptance of the revised Terms. We encourage users to review the Terms periodically to stay informed about any updates. By using the platform, you agree to comply with the most current version of these Terms.
Governing Law and Jurisdiction
9.1 Governing Law
These Terms are governed by the laws of Pittsburgh and will be interpreted accordingly. Any disputes arising from or related to these Terms must be resolved exclusively in the courts of Pittsburgh. By using the platform, you agree to the jurisdiction of these courts for resolving such disputes. This ensures that all legal matters are handled in accordance with local laws and regulations. Your continued use of the platform signifies acceptance of these governing terms.
Contact Information
10.1 Contact Information
If you have any questions or concerns about these Terms, please contact us at: Email: ………………………………………… Phone:…………………………………………..